Terms And Conditions

Welcome to Shu Jiao Fu Zhou! We are delighted to have you visit our website and enjoy our services. Please read these Terms and Conditions carefully, as they outline the rules and guidelines for using our website and services. By accessing or using our site, you agree to be bound by these terms.

1. General Information

  • Restaurant Name: Shu Jiao Fu Zhou
  • Location: 295 Grand St, New York, NY 10002
  • Website: https://shujiaofuzhou.info/
  • Phone: (212) 625-2532

Our goal is to provide a delightful dining experience for all our customers, whether you're visiting in person or browsing our website.

2. Website Use

2.1 Acceptance of Terms

By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any of these terms, please refrain from using our site.

2.2 Website Content

All content on the Shu Jiao Fu Zhou website, including images, text, and graphics, is for informational purposes only. We strive to provide accurate and up-to-date information, but we cannot guarantee the accuracy or completeness of the content at all times. We reserve the right to modify or update the content on our site without prior notice.

3. Ordering and Reservations

3.1 Online Orders

Customers may place orders online through our website for pickup. By placing an order, you agree to provide accurate information regarding your contact details and preferences. Payments for orders may be processed through secure online payment methods.

3.2 Reservation Policy

To provide the best experience for all our guests, we encourage reservations for larger groups. Please contact us via phone at (212) 625-2532 to make a reservation. Reservations are subject to availability and confirmation.

4. Cancellations and Refunds

4.1 Order Cancellations

If you need to cancel an online order, please contact us immediately by phone. Cancellation requests must be made before the preparation of the order begins. We reserve the right to refuse refunds for orders canceled after food preparation has started.

4.2 Refund Policy

Refunds are issued at our discretion and are typically offered only for issues such as incorrect or missing items. If there is a problem with your order, please contact us within 24 hours of receiving it, and we will do our best to resolve the issue promptly.

5. User Responsibilities

5.1 Accuracy of Information

As a user of our website, you are responsible for ensuring that the information you provide, such as personal details and payment information, is accurate and up to date. Providing false information may result in the cancellation of your order or reservation.

5.2 Account Security

If you create an account on our website for ordering or other services, you are responsible for maintaining the confidentiality of your account and password. Please notify us immediately if you suspect unauthorized use of your account.

6. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for more detailed information about how we collect, use, and protect your personal data.

7. Limitation of Liability

Shu Jiao Fu Zhou will not be liable for any direct or indirect damages arising from the use of our website or services, including but not limited to loss of data, business interruption, or any other damages. Our liability is limited to the fullest extent permitted by law.

8. Modifications to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and it is your responsibility to review the updated terms periodically.